Agentic AI goes beyond traditional automation by acting independently, learning from experience, and adapting in real time. It understands context, anticipates needs, and delivers fast, personalized service with little human input.
Join experts from Genesys, Dialpad, and Nextiva as they share how agentic AI is improving CX—streamlining service, reducing wait times, and enabling humanlike interactions across channels.
On this webcast we will discuss:
- How agentic AI will reshape CX—and what you can do now to stay ahead
- How agentic AI amplifies agents with real-time insights and in-the-moment guidance
- How starting with clean data and smart journey orchestration helps agentic AI succeed
Register Now to attend the webinar Elevating Customer Experience with Agentic AI, on Wednesday, June 18, 2025, at 11 AM PT / 2 PM ET.
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MODERATOR |
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Rahul Garg
VP, Product, AI & Self Service
Genesys |
Hilary Burcell
Product Marketing Director, Insights
Dialpad |
Edwin Margulies
Chief Evangelist
Nextiva |
Bob Fernekees
Publisher
CRM magazine |
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